React faster to new situations and master crises, through a successful digitization of your company.
When people talk about digital resilience in the business environment, they usually mean the flexibility of machines, systems, organizations and companies. The aim is to use information technologies to respond optimally to changing situations and achieve crisis resilience.
The study / Made in Austria - Produktionsarbeit in Österreich 2021 / by the Fraunhofer Institute shows that the pandemic has brought about significant changes among companies.
Small and medium-sized companies have been particularly affected by the negative impact, while many large companies have even been able to benefit from the crisis and have only seen weak declines in sales.
The study also looks at the procurement side. Here it was shown that large organizations are increasingly relying on many and - in addition now also local - suppliers. This makes sense insofar as it makes them less dependent on interruptions in the global supply chains. Digital networking creates greater transparency here.
SMEs had organized their purchasing through many different channels before the pandemic. Now, small and medium-sized companies are procuring more often via dual and global sourcing. This is at odds with the logical development, because global supply chains have proven to be unreliable and problematic.
On the side of sales, the study attests that SMEs and large companies have hardly developed any new strategies during the pandemic. Since Corona, corporations have increasingly focused on mail order and retail, while small and medium-sized enterprises have primarily focused on retail.
These sometimes unexpected developments can be explained using, for example, the VUCA model, which attempts to describe the decision-making process in corporate management under difficult conditions by means of four factors. Volatility, uncertainty, complexity and ambiguity are the causes that make clear decisions difficult and render familiar behavior patterns obsolete.
In economically uncertain times, it is important to recognize or anticipate changes at an early stage and to develop reconfigurable operating and business strategies from them - in the sense of new products and services. Adaptable leadership, highly trained, competent employees and a learning culture are also essential.
The basis for digital resilience is an IT ecostructure that supports corporate management. Since IT is a central component of every modern company, the resilience of systems is particularly important.
Successful digitization can not only help to improve and automate business processes, it also enables new, modern forms of work. In this way, you increase productivity on the one hand and the attractiveness of your company on the other!
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