Attract new customers and deepen existing relationships by creating personalized, holistic customer experiences across all communication channels.
Create a buzz with your customers!
Create personalized content using AI-driven recommendations to communicate and interact with your customers across all areas of your business.
Cross-departmental collaboration and interaction
Consistent content across multiple channels
Personalized customer targeting at the point of interaction
Personalized messages with automated content creation
Efficient email creation with AI-driven email editor
Increased customer engagement through use of AI-generated content
Personalized contact histories for customer interactions
Interlocking contact histories, with the help of real-time interactions
Interaction with customers, with the help of AI-driven recommendations
The aggregation of contact histories, based on real-time cross-channel interactions, such as: Email, web forms, and text messaging (SMS), and driving customer activity by sending reminders and resending messages.
AI-powered, personalized messages that automatically include the right content for each customer, and the use of AI-generated content such as: Images, dynamic content or offers.
Efficient collaboration and improved interactions, by leveraging integrated Microsoft Teams chat, across the customer contact journey. Or, easily manage content for email and workflows across brands by creating brand profiles and defining access at global and local levels to support brand, regional, and product line strategies.
Get in touch!
We will be happy to inform you about all the functionalities and possible uses of Microsoft Dynamics 365 Marketing!
+43 50 46743329